Cancellations/ Returns/ Exchange Policy
According to our cancellation policy you can cancel any order within 12 hours after placing the order so that you and we both could not face any inconvenience. In case the item is shipped but not delivered, you can ask us and cancel your ordered item. You will receive a refund in your Juttiworld wallet soon after your order has been cancelled. Wallet amount can be used for next shopping and if you would like a refund to your bank account, please send mail on firstname.lastname@example.org with subject line transfer my wallet amount to bank account. Our representative will contact you SOON, once we receive the mail. we will be delighted to help you getting your money back. It takes around 3-5 working days to cancel your order and refund your cash. We will inform you through mail. You will be refunded immediately after we have received our item back from courier/post. We will try our best to give your money back as soon as possible.
Returning is very easy on our site. You can return any purchased product.
- Within 15 days FROM THE date OF DISPATCHE (with in INDIA)
- Within 30 days FROM THE date OF DISPATCHE.(For rest of WORLD)
- You can return us the item and get your cash back in your Juttiworld wallet or to your bank account by contacting us.
If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement free of cost (same amount as of previous product). If you want to exchange any item you must inform us and specifying reason for exchanging the item. If you want to return or exchange items you should not use the product that has been delivered to you. You are welcome to try on a product but please take adequate measure to preserve its condition. All the items to be returned or exchanged must be in their original conditions with all original tags and packaging material. Then only size exchanges are allowed. Items can be exchanged for a similar size or a different size. You should protect it from getting damaged. Used goods will not be replaced or returned or exchanged. OTHER PRODUCTS must be returned.
- within 15 days FROM THE date OF DISPATCHED (with in INDIA)
- within 30 days FROM THE date OF DISPATCHED.(For rest of WORLD)
You can contact us and we can help you by returning these products as soon as possible. Return has to be self-ship for which juttiworld will reimburse Rs. 100/- towards shipping costs per order, once we receive your return. Kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
Once your return is received, we will do a quality check of the product at our end and if the product passes our quality checks, we will return you the new item (with same or different size). If the returned product does not pass our quality checks, we will return it back to you. It can take up to 15 days for you to receive your return. We take up to 2 days to process the request once we receive the product at our returns processing facility. The return time really depends on the time it takes the courier company to deliver the packet to the returns processing facility.
There are certain conditions where it is difficult for us to provide you return feature.
- Return request is made outside the specified time frame.
- Product is damaged because of use or Product is not in the same condition as you received it.
- Any item which has been used.
- Products with tampered or missing serial numbers.
- Anything missing from the package you has received including price tags, labels, original packing, freebies and accessories etc.